Faw99 treats the privacy of every Malaysian member as its highest priority. This document transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
How faw99 handles your personal data is guided by six core principles we never compromise on.
Faw99 continuously invests in enterprise-grade data security infrastructure. Below is a summary of the current security measures protecting your data on the faw99 platform.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Full name, IC / Passport | Identity verification (KYC) | Duration of active account + 5 years |
| Phone number, email | Communications & account security | For the duration of active account |
| Payment information | Deposits & withdrawals (TnG, DuitNow, FPX) | 7 years (legal requirement) |
| Gaming activity data | Service improvement & compliance | 3 years after account closure |
| IP address & device data | Security & fraud prevention | 90 days |
| Cookies & session data | User experience & analytics | 30 days (user-deletable) |
Welcome to the faw99 Privacy Policy. This document is issued by FAW99 Holdings ("faw99", "we", "us") and outlines our commitment to protecting the personal data of all platform users in Malaysia. This Policy applies to all individuals who register for or use faw99 services via the website faw99-win.com.
Faw99 fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010, the primary legislation governing the processing of personal data in commercial transactions in Malaysia. We also adhere to relevant international data security standards in the operation of our platform.
By registering an account with faw99 or using any of our services, you consent to our collection and use of your personal data as described in this document. If you do not agree with any part of this Privacy Policy, please contact us before continuing to use the faw99 platform.
Faw99 collects your personal data through several means — directly from you during registration and platform use, automatically via tracking technologies, and occasionally from trusted third parties for identity verification purposes.
Data you provide directly:
Automatically collected data:
The personal data we collect is used solely for lawful and specified purposes. faw99 uses your data for the following:
Faw99 does not sell, rent, or trade your personal data to any third party for their marketing or commercial purposes. However, in certain limited circumstances, faw99 may share your personal data with the following parties:
Faw99 employs multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or accidental disclosure:
While faw99 takes all reasonable steps to protect your data, no data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your faw99 account password and login credentials secure.
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by faw99:
Faw99 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the faw99 website.
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the faw99 platform. Cookie retention periods vary by type — session cookies are deleted when the browser is closed, while persistent cookies are stored for up to 30 days or until you manually delete them.
Faw99 services are strictly for individuals aged 18 and above. faw99 does not knowingly collect personal data from children or individuals under the age of 18.
If we discover that personal data belonging to someone under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. If you believe that someone under the age of 18 has registered at faw99, please notify us immediately via support@faw99-win.com.
In operating the faw99 platform, your personal data may be transferred to and stored on servers located outside Malaysia — for example, servers of international-grade cloud service providers used by faw99. Such transfers are carried out only when necessary for service delivery and with adequate safeguards in place.
Faw99 ensures that all international data transfers comply with the requirements of Malaysia's PDPA 2010, including confirming that the recipient country offers a comparable level of data protection, or by applying appropriate contractual safeguards with the relevant service providers.
Faw99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or service improvements. The latest version of the Privacy Policy will always be available at faw99-win.com/privacy-policy.
For material amendments — that is, changes that significantly affect your privacy rights — faw99 will provide advance notice through the following means:
Continued use of the faw99 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
Faw99 takes all privacy-related enquiries and concerns seriously. If you have questions about this Privacy Policy, wish to submit a request regarding your personal data, or want to report a privacy concern, please contact our Data Protection Officer:
If you are dissatisfied with how we have handled your privacy enquiry after contacting faw99, you have the right to lodge a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications, which is the regulatory body responsible for enforcing Malaysia's PDPA 2010.
With 256-bit SSL protection, compliance with Malaysia's PDPA, and a firm commitment to never selling your data to third parties, faw99 is an online entertainment platform you can truly trust. Over 500,000 Malaysian players already have — now it's your turn.
256-bit SSL · PDPA Compliant · Data Never Sold